Customer Spotlight

Customer Spotlight


PostNL Order Management System: Processing 1.5 Million Orders Daily with a Mendix App

  • Details

    PostNL is responsible for the successful delivery of over 7 million letters and 1.5 million parcels across Europe each day. With the rise in parcel delivery in the last decade due to growing e-commerce businesses and a need for long-term flexibility and growth, PostNL created the Order Management System, which is a key logistical application processing millions of orders each day and supporting employees in over 30 sorting centers. In this session, PostNL and partner Cape Groep share:

    • how the application works in sorting centers, from the scanning of barcodes to tracking and tracing for senders and receivers
    • how PostNL has adjusted their architecture to meet the challenges of performance and business criticality while now managing a landscape of nearly 70 applications
    • how to manage successful cooperation in a complex, high-performance environment


    • Chris Neuteboom

      Product Owner, PostNL

    • Arthur van Leeuwen

      Program Manager, Cape Groep

    • Terence Duinkerken

      Consultant, Cape Groep


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